Soft Skills Courses
Effective Communication in the Workplace – 1 day
Good communications are essential to successful workplace interactions, for individuals, teams and their organisations. This practical course deals with the various types of communications that are used in an organisation and discusses what type of communication is effective, and in what circumstances.
This is a practical and interactive course, including video-filming to assist participants in the delivery of material during the course. There is also a specific section dedicated to emails and the things to be aware of when communicating via email at work.
Who is this for? Anyone who needs to improve their communications skills
Topics include: communication models – types of communication – what makes communication effective and what makes it ineffective – making a good presentation: dos and don’ts – email communications
Cost: AUD $1,200.00
11 April 2011
5 August 2011
To book online please click on the following link:
Download the booking form (PDF) here.
Building High Performance Teams – 1 day
Effective teams are critical to effective operations, in both projects and operational work. This course teaches team leaders and managers how to build high performing teams in a practical, high energy session that is an effective mix of theory and practical exercises designed to equip participants with skills necessary to build high performance teams in their organisation.
Who is this for? Anyone who needs to build a high performance team, any team leaders, managers, supervisors
Topics include: Stages in team formation – Practical things a team leader does in those stages – Team Rules – What makes a team effective – Objectives / goals – Delegation – Managing tasks – Managing Performance – Rewards and Remuneration – Celebrating Success
Cost: AUD $1,200.00
6 May 2011
2 September 2011
To book online please click on the following link:
Download the booking form (PDF) here.
Coaching Skills for Managers – 1 day
This is a practical, interactive 1-day course focusing on giving managers the skills to coach individuals and teams in the workplace. It explains a variety of techniques, distinguishes between coaching and mentoring, and is full of activity-based learning that will equip participants with the knowledge they need to be successful coaches in their workplace. The session is FUN, and highly interactive!!
Topics include: Coaching in a business context – types of coaching – what motivates teams and individuals – management models – getting the best out of people – managing team tasks – planning – rewards & recognition – business coaching do’s and don’ts – ‘know thyself’: developing an action plan for yourself as a coach
Who is this for? All Business Managers, Project Managers, Supervisors, Team Leaders, anyone involved in managing staff / contractors / teams
Cost: AUD $1,300.00
3 June 2011
7 October 2011
To book online please click on the following link:
Download the booking form (PDF) here.