Interpersonal Skills Training for Business and Projects

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Paradigma Solutions’ public courses are aimed at business and project managers and cover the essential skills required for successful leadership of both operational and project-based organisations.

Essential Project Skills – 2 days

This is a practical, hands-on 2-day session focusing on interpersonal skills required for successful projects. It is packed FULL of tools and information for those in key project positions, and will equip participants with ready-to-use techniques that can be used on their projects IMMEDIATELY!

Who is this for? This course is for project professionals who have careers in projects or work both in projects and operations in leadership roles.

Topics include: Leadership – team management and motivation – communication & stakeholder management – effective decision making – political & cultural awareness – negotiation & conflict resolution – performance management and appraisals – self development for the project professional

Note for those studying for PM credentials: While this is a non-accredited course, it dovetails with accredited PM courses (Cert IV and Diploma). Topics covered include those required by PMI for PMP & CAPM accreditation, and AIPM for CPPM.

Cost: AUD $1,980.00

Download the booking form (PDF) here.

To book online please choose one of the following course dates:

19 Aug 2010 – 20 Aug 2010

Effective Communication & Stakeholder Management in Projects – 1 day

This course deals with how to construct effective communications strategies for projects. It discusses the various options that are available to the project team in dealing with stakeholders, both internal and external to the organisation. It discusses the role that negotiation and conflict resolution skills play in stakeholder management with practical examples and exercises. Practical, ready to use tools are given to all participants as part of this course.

Who is this for? Anyone involved in managing or leading communications and stakeholder management on projects, project leaders, team leaders, stakeholders of projects

Topics include: types of stakeholders – stakeholder analysis – communication models – media available for use in communications & effectiveness – organizational models – politics in organisations – working with difficult stakeholders – negotiation model

Cost: AUD $1,078.00

Download the booking form (PDF) here.

To book online please choose one of the following course dates:

15 Oct 2010

Effective Communication in the Workplace – 1 day

Good communications are essential to successful workplace interactions, for individuals, teams and their organisations. This practical course deals with the various types of communications that are used in an organisation and discusses what type of communication is effective, and in what circumstances.

This is a practical and interactive course, including video-filming to assist participants in the delivery of material during the course. There is also a specific section dedicated to emails and the things to be aware of when communicating via email at work.

Who is this for? Anyone who needs to improve their communications skills

Topics include: communication models – types of communication – what makes communication effective and what makes it ineffective – making a good presentation: dos and don’ts – email communications

Cost: AUD $1,200.00

Download the booking form (PDF) here.

To book online please choose one of the following course dates:

6 Aug 2010

Building High Performance Teams – 1 day

Effective teams are critical to effective operations, in both projects and operational work. This course teaches team leaders and managers how to build high performing teams in a practical, high energy session that is an effective mix of theory and practical exercises designed to equip participants with skills necessary to build high performance teams in their organisation.

Who is this for? Anyone who needs to build a high performance team, any team leaders, managers, supervisors

Topics include: Stages in team formation – Practical things a team leader does in those stages – Team Rules – What makes a team effective – Objectives / goals – Delegation – Managing tasks – Managing Performance – Rewards and Remuneration – Celebrating Success

Cost: AUD $1,200.00

Download the booking form (PDF) here.

To book online please choose one of the following course dates:

19 Nov 2010

Coaching Skills for Managers – 1 day

This is a practical, interactive 1-day course focusing on giving managers the skills to coach individuals and teams in the workplace. It explains a variety of techniques, distinguishes between coaching and mentoring, and is full of activity-based learning that will equip participants with the knowledge they need to be successful coaches in their workplace. The session is FUN, and highly interactive!!

Topics include: Coaching in a business context – types of coaching – what motivates teams and individuals – management models – getting the best out of people – managing team tasks – planning – rewards & recognition – business coaching do’s and don’ts – ‘know thyself’: developing an action plan for yourself as a coach

Who is this for? All Business Managers, Project Managers, Supervisors, Team Leaders, anyone involved in managing staff / contractors / teams

Cost: AUD $1,300.00

Download the booking form (PDF) here.

To book online please choose one of the following course dates:

10 Sept 2010

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